Miele USA Reviews

Miele USA has an overall rating of 4.0 based on 26 reviews. Customer feedback on Miele USA is mixed: Miele USA reviewers highlight positive aspects like excellent build quality, efficient performance, sleek design, and outstanding customer service, which strongly appeal to homeowners seeking premium appliances. However, Miele USA is often criticized for its high price point, limited availability of parts, occasional noise issues, and complex installation process.

4.0/5.0

26 reviews

5 Stars

9

4 Stars

6

3 Stars

7

2 Stars

1

1 Star

0

All Miele USA Reviews (26)
JustinDoty_38
May 06, 2026
"Clothes come out dry every time"
This dryer has been really useful so far. Clothes come out dry every time, and even towels finish properly without needing another cycle.
mildred.Garcia
April 24, 2026
"Return was easy, if I remember right"
I had to return something, and from what I remember, the whole process was simple. The refund showed up after just a few days, so overall it was a smooth experience
Joseph-gagne
April 24, 2026
"Pricey, but worth it"
Miele definitely isn’t cheap, but i do feel like you get what you pay for. I ordered from mieleusa and the whole process was smooth, so credit to whoever runs this because it was easy from start to finish. The product works really well and feels solid, like it’s going to last for years. I don’t love spending more, but in this case I’m happy with it overall.
hello_charles001
April 15, 2026
"Fast and helpful support"
I had a quick question about my dishwasher and reached out to customer service, and they got back to me way faster than I expected. The whole thing was really easy, and they actually answered my question instead of giving me some generic response. It left me feeling relieved and happy with the experience.
fayetalbot2379
April 06, 2026
"Happy with the Efficiency"
I’ve been happy with my Miele washer so far. It definitely uses a lot less water and power than my old machine, which I noticed quickly. I was a little unsure at first because the water level looked so low, but support basically told me, “That’s normal for this model, it’s designed to wash efficiently with less water.” they were right. My clothes still come out clean, so I don’t really have any complaints
charlesewing3468
April 01, 2026
"I was a little worried at first..."
I was a little worried at first about how much I’d end up spending on filters and bags, but for how I use it, they last longer than I expected. If you’re running it constantly or have a bigger mess situation, you might go through them faster, but in my case it hasn’t been bad at all.
myrtice_Cordova97
March 28, 2026
"Ordered through mieleusa and the install went mostly…"
Ordered through mieleusa and the install went mostly smooth. Guys showed up during the window and clearly knew what they were doing. Had to wait a little because a bracket was missing, but got it handled the same day. Overall, good experience.
HART
March 19, 2026
"Smart features are okay, but a bit frustrating"
I do like the appliance itself, but the smart features feel hit or miss. I was trying to get it set up quickly and ended up feeling a little rushed because it took longer than I expected. The app also doesn’t always update right away, so sometimes I’m waiting around for the correct status to show. When it works, the alerts are definitely handy, but it doesn’t feel totally reliable yet. Overall it’s fine, I just wish the whole experience was smoother.
charles-Crowell
March 16, 2026
"Good products, frustrating parts search"
I’ve had good luck with Miele products overall, so no real complaints there, but trying to find the right parts on Miele USA is kind of a headache. Some parts are out of stock, and others are just weirdly hard to search for or track down. It’s not the worst experience ever, but for a brand like Miele, I kind of expected the website to be a lot easier to use. Definitely needs some improvement
CARTER
March 12, 2026
"solid and works well"
this thing feels really solid. it’s been cleaning great so far, and i don’t have any complaints yet.
CharlesGilmer
March 07, 2026
"It works really well, but the cycles..."
It works really well, but the cycles do run a bit longer than I’m used to. Compared to my last one, I feel like I’m waiting around a little more, but the results are solid so I can’t complain too much.
JohnPlourde_38
March 07, 2026
"Worked out, but I’m not sure I’d do it again"
I ordered from mieleusa and everything did go through in the end, but the whole process left me second-guessing the purchase a bit. The site felt kind of slow, and checkout took longer than I expected, which made it more frustrating than it needed to be. I did get the confirmation email without any issues, so it wasn’t a disaster or anything. I just wish it had been smoother, especially for a purchase I was already a little unsure about.
hello_david726
March 06, 2026
"Still good after a few years, but service is pricey"
I’ve had my Miele washer and vacuum for a few years now, and they’ve held up really well. They still work like they should, feel sturdy, and I haven’t had any big issues with them. My main complaint is the cost of parts and service. It’s just expensive, and every time you look into service or a replacement part, it feels expensive all over again. That’s really the only thing that bugs me, but it does bug me. Overall though, for long-term use, I’d say they’ve been worth it.
triciastoviak8307
March 03, 2026
"It just feels really solid in the…"
It just feels really solid in the hand. Like it was built to last, not flimsy or cheap or anything... I’ve only used it a bit so far, but yeah, first impression is definitely good.
BALL
February 15, 2026
"Great for Pet Hair"
This picks up pet hair really fast, even on rugs. It makes cleaning up after my pets so much easier.
CRANDLE
February 06, 2026
"Solid repair, just a slow start"
My dishwasher repair ended up going well. The tech showed up during the time window and, right away, I got the feeling he knew exactly what he was doing. He even had the part with him, so it was fixed the same day, which was a relief. My only gripe is that booking the appointment took longer than I expected. Overall, my gut says they’re a good service, just could be a little quicker on scheduling.
jamesmiller0699
January 23, 2026
"Pretty happy with it overall"
I’m happy with it so far. Most of the time the noise is really low, and it only has a little hum when it’s working harder. It’s not completely silent or anything, but compared to my old one... yeah, way better
Ann_helf79
January 22, 2026
"Good quality, but the inside layout bugs me a little"
I ordered it from Miele USA, that part was totally fine. The checkout and delivery process were smooth enough, no real complaints there.
The machine itself works well, but the inside feels smaller than I expected. The layout is a little fussy, too, especially with bowls, taller cups, and anything that doesn’t fit in just the right spot. I feel like I’m constantly rearranging things, way more than I did with my old one.

Overall, it’s not a bad dishwasher, and the quality seems good, but it’s not quite perfect for my kitchen. For the price, I just thought the space inside would be easier, and more practical, to use.
william-Knight
January 19, 2026
"Showed up a bit late, but it was fine"
I don’t remember the exact delivery date, but I do know it arrived later than I expected. The box was in good shape though, and nothing seemed damaged, so overall it was okay.
alex_Fallenstein91
January 12, 2026
"I’m still waiting to get help with my…"
I’m still waiting to get help with my covered washer. I thought the process would be a lot smoother, but I haven’t really gotten anywhere yet. That part was weird and frustrating.

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